Duties Receive new losses and verify accuracy of information via coverage. Register new loss information on system. Perform all file updates on system as directed by claim reps/team leader. Register loss payments on system. Provide customer service to agents, insureds, clients and other customers. Process authorized payments. Input data entry correspondence into system, diaries information for claims reps and/or team leader, and prepares form letters. Typing, photocopying, indexing and filing. Reports to an Operations Supervisor or to Claims Team Leader. Qualifications 2 years previous claims processing experience. Strong customer service background. Ability to operate and contribute positively in a team-based environment. Good written and oral communication skills including effective telephone skills. Ability to work independently under limited supervision. Superior organizational skills and the ability to effectively manage multiple priorities. Demonstrated initiative as evidenced by the ability to self-manage, organize and prioritize work. Strong working knowledge of various Microsoft applications such as Excel (Pivot Tables and Formulas, helpful), Word and Outlook (email management and potentially multiple calendars). Committed to high standards of behavior and performance. GED or High School or 2+ years college preferred. EEO Statement All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Modis
Sagility is hiring a Work from Home Customer Service Representative to support healthcare members via phone, chat, and email. In this role, you will handle benefits questions, resolve issues, process simple transactions, and document all interactions accurately in our...
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