Customer Service Manager Job at CodeCraft Solutions, Grand Forks, ND

  • CodeCraft Solutions
  • Grand Forks, ND

Job Description

Picture yourself as a Customer Service Manager who builds demand, nurtures accounts, and closes business that fuels our growth. Plainly put, CodeCraft Solutions wants 6 years of Genesys Cloud, will pay $67,000 - $103,000, and expects you to own the result. Key Responsibilities Hand marketing the field intel that sharpens next quarter's ads Mentor junior reps on outreach cadence and objection handling Grow CodeCraft Solutions's goal-oriented footprint one earned introduction at a time Test messaging variations and iterate based on performance data Dig into SLA Management funnels and fix the step where buyers vanish Lead remote-friendly go-to-market efforts for products launching in ND Own the full sales cycle from initial outreach to signed contract What You'll Bring Demonstrated comfort presenting to manager leadership Hands-on sales marketing experience that holds up to follow-up questions Comfort defending a recommendation in front of skeptics 8+ years navigating the politics that sales marketing work attracts Demonstrated knack for making the documentation-first feel manageable Proven leadership experience guiding manager-level initiatives The patience to mentor without taking over the keyboard Where most sales marketing vendors automate the easy parts, CodeCraft Solutions tackles the hard ones, from an unpretentious headquarters in Grand Forks, ND. We hire for character and proudly-nerdy thinking, then trust the rest to follow. CodeCraft Solutions rewards your refreshingly-candid work with $67,000 - $103,000, equity participation, and mentorship from accomplished sales marketing leaders. Interviews for Grand Forks, ND candidates are being booked throughout the month. #J-18808-Ljbffr

Job Tags

Contract work

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