Customer Service Representative (Remote) Job at Rooted Talent Solutions, United States

  • Rooted Talent Solutions
  • United States

Job Description

Customer Service Representative

We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You'll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Remote work, Flexible hours

Similar Jobs

PAI Holdings LLC

Packaging Material Handler I - 12 Hour Day Shift (7a-7p) Job at PAI Holdings LLC

 ...goals. #Monitor the inventory levels of all materials on each packaging line. Transport materials from the materials staging area and...  ...equipment. Duties and Responsibilities: Packaging Material Handler Level II # Use a lift truck to pull materials from... 

Marriott International Inc

Spa Massage Therapist Job at Marriott International Inc

 ...inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and... 

Elevate and Delegate

Remote Paid Media Lead - PPC & ROI Expert Job at Elevate and Delegate

 ...Elevate and Delegate is looking for a Paid Media Expert to lead the strategy and optimization of client PPC campaigns remotely. This role includes managing client accounts, analyzing performance, and providing strategic recommendations to enhance ROI. The ideal candidate... 

Career Guidant

.Net Developer with Microsoft Azure Job at Career Guidant

Company DescriptionCareer Guidant, an internationally acclimed, trusted multi-faced orgiansation into Information Technology Custom Learning Services for Enterprises, Lateral Staffing Solutions, Information Technology Development & Consulting, Infrastructure & Facility ...

Veeva Systems

Solution Consultant - Commercial Basics Job at Veeva Systems

 ...customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your...  ...employees, and communities.The RoleAs a Solution Consultant on the Veeva Commercial Basics team, you'll be...